New Renault ZOE

New Renault ZOE: Your questions answered.

Interested in New Renault ZOE but are unsure on what an electric car can offer you? Here we answer some frequently asked questions about this popular, award winning electric vehicle and bust those myths about 'inconvenient electric cars.

New ZOE Dash Board

Is the battery owned or leased?

With the New Renault ZOE Z.E. 50, the battery is owned as part of your purchase meaning there is no additional monthly lease cost as with previous ZOE models. For added reassurance and peace of mind the traction battery in New ZOE comes with an 8 year/100,000 mile warranty* so you can drive away worry free.

How long does it take to charge?

The length of time it takes to charge your car will vary depending on battery, motor and charging equipment. As an example, your New ZOE is able to charge at home via a home wallbox. New ZOE will charge from 0-100% in 9 hours and 25 minutes from a 7kW wall box, so you can enjoy your evening, go to bed and wake up to a fully charged ZOE! Calculate your charging time using Renault's charging table, click here to learn more.

In addition to it's rapid charging, you can view your New ZOE's battery levels and remotely control its functions via the MY Renault app. This means you can schedule charging, plan your journeys and even activate and schedule air conditioning or heating for when you wake up in those winter mornings. Learn more about the My Renault App here.

How far can I drive on a full charge?

With a 52 kWh capacity, the battery in New ZOE allows you to drive up to 245 miles. An impressive electric range which is ideal for daily commutes but don't be fooled ZOE is capable of much more than around town driving. The redesigned battery can store 25% more energy than its predecessor, despite being the exact same dimensions, you can now travel further than ever before with confidence.

Where and how can I charge my car?

There are many websites and apps available that provide details on the charging network. We suggest visiting Zap Map and Charge Your Car (CYC), both of which offer access to a large network of UK charging points, most will pinpoint public charging points close to you using your location services or by inputting your current location.

An additional feature of New ZOE, you can also search for charging stations using the in-car R-Link system.

Charging your new electric car is easy when as standard you receive a Free Home Wallbox provided by BP Chargemaster. Renault offer every New Renault ZOE  retail customers a FREE^ 7kW Homecharger, fully installed and able to charge a ZOE with Z.E 50 battery from flat to full in 9-10 hours.

Chargemaster home charger wall box

How much does it cost to charge my car?

New ZOE is a cost effective choice with the ability to charge from home (empty to full)*^ costing around £7 on average; some £20 cheaper than the equivalent amount of fuel in a petrol car. The cost of charging your car will vary between home, work and public charging points and peak times at public charging stations.

What warranty would I get with a New ZOE Z.E. 50?

Your New ZOE is covered by a warranty package for up to 5 years from date of first registration with unlimited mileage during the first 24 months, then limited to a total of 100,000 miles or 5 years whichever comes first.

*8 year/100,000 mile traction battery warranty (whichever is reached first). For full Warranty Terms and Conditions please visit www.renault.co.uk/warranty

^ Homecharger provided and installed by BP Chargemaster PLC and only available for eligible ZOE car retail customers, ZOE Van is not included. Must meet the qualifying criteria of the Electric Vehicle Homecharge Scheme. Offer based on a standard single-phase domestic installation, carried out by 1 person within a maximum of 6 hours – cable run under 15 metres, no civil works or electrical remedial work required, asbestos-free site, working at normal height. Additional costs may apply to installations which do not comply with these conditions. Installation must be carried out within 12 months of vehicle delivery date. For full information on the EVHS grant, visit https://www.gov.uk/government/publications/customer-guidance-electric-vehicle-homecharge-scheme.

*^Assumed tariff of 14p/kWh. The cost of home charging will vary between depending on your electricity rate. Calculations based upon charging a Renault ZOE R110 ZE50.​